FAQs
🛠️ Frequently Asked Questions (FAQ)
Yes, Tigera sells 100% brand new and original Garmin products. We are committed to offering genuine devices with full international warranty coverage.
🔒 We do not sell used or refurbished items.
All Garmin watches sold by Tigera come with a 1-year official international warranty.
This warranty covers manufacturing defects. Physical or water damage not caused by normal use is not included.
We offer fast and reliable delivery across Oman.
Muscat orders: Typically delivered within 1–2 business days.
Other areas: Usually delivered within 2–4 business days.
We’ll provide tracking or delivery confirmation once your order is shipped.
Yes, you may return a product if:
The box is not opened or damaged.
The product is unworn and in original condition.
Return is requested within 7 days of purchase.
Please contact us before returning to confirm eligibility.
No, Tigera does not offer exchange or trade-in for old or used Garmin devices.
We only sell brand-new products to ensure all customers receive untouched, high-performance devices.
We do not accept returns or exchanges for opened or used items, unless there is a proven manufacturing defect.
We are based in Muscat, Oman. For store hours, directions, or support, feel free to contact us
Ordering & Payment
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
After sales
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
Refund
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
